Frequently Asked Questions

1) How should I wash my kittens? Hannah’s Kittens are very washable –
just be sure NOT to put them in the washing machine or dryer! You should wash your Hannah’s Kittens by hand, just like you would a real kitten.

• Wait for a sunny, warm day (so your kitten can dry a bit outside).
• Hand wash your kitten with gentle shampoo or dish liquid (no bleach!).
• Gently rinse all shampoo off your kitten (be careful around her face).
• Add some Downy or other fabric softener to 2 cups of water, and gently pour the diluted softener over your kitten’s faux fur (this will help keep your kitten’s fur feeling super soft).
• Gently squeeze the water out of your kitten with a clean, dry white towel.
• Set her in the sun to dry; then gently brush her with a soft-bristle brush and dry her a bit with a hair dryer. (Try not to heat the satin in her ears or on the bottoms of her paws directly with the hair dryer.) If she’s not completely dry, set her back in the sun for a bit longer. Brush her every few hours as she is drying. It may take a day or two for your kitten to completely dry, but she will be as good as new!

2) Will there be other kittens? Absolutely! We are always trying to bring you beautiful, new kittens! We tirelessly search the world over for new fabrics and luxurious new faux furs to make more of our perfect kittens for you to love. We are also trying some mini kittens and larger cats. AND we’re hard at work creating a fabulous Princess kitty and her best friend. Hmmmm. What will their names be? What will they look like? “Like” us on Facebook to be the first to know when pretty new kittens and First Editions are arriving.

3) Will you have accessories? Yes! We’re working on fun designs for kitty brushes (Hannah’s Kittens always want to look their best)…and kitty blankets, pillows and nightgowns (in case you’d like to tuck your kitten in for a cat nap)…and fancy purses (for you to transport your kitties from one lovely outing to another).

4) Who is Hannah? Hannah is a teenager living in California who has loved kittens ever since she was a tiny girl. (And she’s always rescuing kittens and bringing them home with her!) She’s been very involved in creating these perfect kitties, and she can’t wait to share them with other little girls around the world. Please see “Our Story” page, and click on the link at the bottom of that page to see a picture of Hannah today. (Hannah is currently in college.)

5) Why do these kittens cost more than regular stuffed animals? Hannah’s Kittens® are more of a luxury plush animal. They are not typical, mass-market stuffed animals. Our kittens are handcrafted in very small batches, using costly (but FABULOUS) European faux furs. We spend over 30 minutes per kitten just hand-trimming the thick faux fur around the eyes and paws. We also hand place the filling in some places and not in others. Why? When you pick up one of our luxe kittens, you’ll know. Our painstaking attention to detail makes our kittens feel more like real baby kittens when held. Naturally, they are very expensive to create; but once you hold one for yourself, we hope
you feel they're worth every penny.

6) Do any celebrities have Hannah’s Kittens? Yes, many well-known stars and celebrities have purchased our luscious kittens for their children or friends (like Adam Sandler, Kate Beckinsale, Mark Wahlberg and Dennis Quaid). Other stars have received them as special gifts (like Katie Holmes, Sarah Jessica Parker, Hugh Jackman and Brooke Shields). At Hannah’s Kittens, we think all little girls are stars—so we’re very happy when anyone gets one of our fancy kittens to love.

7) What about toy safety? Our toy safety standards are some of the highest in the industry. We not only have our products tested abroad by third party labs, we also go to the added expense of testing in U.S. labs. We even have our products taken apart to test internal materials. This extra safety step is above and beyond standard testing procedures. At Hannah’s Kittens, we not only meet and exceed all U.S. ASTM safety standards, we also surpass the usually tougher European safety standards.

8) Do you accept returns? Absolutely, no problem! If you are not completely satisfied when your kittens arrive, just email us and let us know. (However, we must honestly tell you that no one has ever returned any of our award-winning kittens.) If you are not entirely thrilled with our kittens, ship them back and we will refund the cost (less shipping). All items must, of course, be in new condition in their original packaging. (Please see our Return Policy.)